Terms and Conditions
- All orders placed online will be shipped Monday to Friday (excluding Public Holidays) using Australia Post Satchels.
- Shipping fees will be calculated and the amount shown on checkout before order is placed.
- Orders over $100 will be free of shipping charge (discount applied automatically at checkout).
- Orders paid by Direct Debit will be ‘On Hold’ until payment is confirmed (around 2-3 business days).
- During the warmer months (November – March), some goods may be shipped with a cool-pack to keep items cool and avoid spoilage of items.
- During Christmas and Easter period, shipping may take an extra 4 days to be delivered.
- If any products ordered online become unavailable or ‘Out of Stock’ we will ensure to contact the customer as soon as possible and offer the following options:
- An estimated time for the product to arrive back in stock.
- A substitution for another product of their choice.
- Refund of the ‘Out of Stock’ product.
If you have any questions, don’t hesitate to contact us by email on: firstname.lastname@example.org
Thank you for shopping with us.